Contact Us

📧 General Contact

🛠️ Technical Support

Having trouble with the app? We're here to help!

Please Include:

• Device model (iPhone 12, iPad Pro, etc.)
• iOS version
• App version
• Description of the issue
• Screenshots (if applicable)

Priority Support: Premium subscribers receive priority support with faster response times.

💡 Feature Requests & Feedback

We love hearing from our users! Share your ideas and feedback with us.

We welcome:

• New feature ideas
• User experience improvements
• Bug reports
• General app feedback

💳 Billing & Subscription Support

Questions about your premium subscription? We can help!

Common Issues We Help With:

• Subscription cancellation
• Refund requests
• Billing questions
• Premium feature access problems

Note: Subscriptions are managed through the Apple App Store. For immediate assistance:

1. Open Settings on your device
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find HabitTracker and manage your subscription

🔒 Privacy & Data Concerns

Your privacy is important to us. Contact us for any privacy-related questions.

We can help with:

• Data deletion requests
• Privacy policy questions
• Data access requests
• GDPR-related inquiries

🚀 Business Inquiries

Interested in partnerships, press coverage, or business opportunities?

⚡ Quick Help

Frequently Asked Questions

Q: How do I cancel my premium subscription?

A: Go to Settings > [Your Name] > Subscriptions > HabitTracker, then tap "Cancel Subscription"

Q: Can I export my habit data?

A: Yes! Use the share feature in each habit's detail view to export your progress

Q: Why aren't my notifications working?

A: Check Settings > Notifications > HabitTracker and ensure notifications are enabled

Q: How do I restore my premium purchase?

A: Tap "Restore Purchases" in the app's premium section, or contact us for assistance

Q: Is my data safe?

A: Yes! All habit data is stored locally on your device and never transmitted to external servers

App Store Reviews

Love HabitTracker? Please consider leaving a review on the App Store! Your feedback helps us improve and reach more users who could benefit from habit tracking.

🕐 Support Hours

Response Times:

• Premium users: Within 24 hours
• Free users: Within 48 hours
• Complex technical issues: Up to 72 hours

📧 Contact Form Template

When contacting us, please use this template for faster assistance:

Subject: HabitTracker [Support/Feedback/Billing] - [Brief Description]

Contact Information:
- Name: [Your Name]
- Email: [Your Email]
- Preferred Contact Method: [Email/Phone if provided]

Device Information:
- Device Model: [iPhone 14 Pro, iPad Air, etc.]
- iOS Version: [17.6, 18.0, etc.]
- App Version: [Found in Settings > About]

Issue/Request:
[Detailed description of your issue, request, or feedback]

Steps to Reproduce (for bugs):
1. [First step]
2. [Second step]
3. [Result]

Expected Behavior:
[What you expected to happen]

Actual Behavior:
[What actually happened]

Additional Information:
[Any other relevant details, screenshots, etc.]

📞 Emergency Contact

For urgent issues affecting app functionality or security concerns: